Warranty Claim Letter

A warranty claim letter is generally written to claim of a warranty of a defective product or service. The product may range from small to large. The letter should contain details of the product, for example, date of purchase, model number, warranty number or period etc. These types of letters should express professionalism.


Sample Letter #1


<Sender’s Name>

<Sender’s Address>

<Contact Details>

Date: (date of writing the letter)


<Recipient’s Name>


<Name of the Company>

<Address of the Company>

Subject: Warranty Claim Letter

Dear Mr. /Ms. <Recipient’s Name>,

One month ago I purchased a leather handbag from your shop. After 3 days of using it, the handle of my bag came out. According to the terms of the warranty, if my product does not work properly then I will receive the full refund.

My purchase date is on 23.6.2010. My warranty period is for 1 year. The model number of my black leather handbag is XXXXXXX and the warranty number is XXXXX.

I want to get my money back. Also, I am enclosing a copy of the receipt. Please give my money back in cash to my home address. For any other details please contact me on the number given above.

Thanking you in advance.

Yours sincerely,



<Sender’s Name>

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