Business Apology Letter

Business apology letters are written by a Company to its clients or customers or any other business-related groups to seek apology for the accidental mistake it has done that may have caused inconvenience to these groups.

These letters are written to hold on the bond with the business-related groups and it helps the Company to survive in the long run. The tone of the letter should be sincere and genuine.


Sample Example:-


<Recipient’s Name>

<Recipient’s Address>

Date: (date on which the letter is written)


<Sender’s Name>


<Name of the Company>

<Address of the Company>

<Contact details>

Dear Mr. /Ms. <Recipient’s Name>,

We regret the inconvenience caused to you by the washing machine you bought from our Company. I want to apologize on behalf of the person who has chosen the particular item to deliver you. We accept the full responsibility for the mistake and assure you that I will take steps if such things further happen in the future. Also, we will send one of our employees to bring back the item send to you. You will get back the money you paid to us for this item. Please feel free to collect it from the person. We want to thank you for making us aware of this and for any other queries please contact us on the given number.

Yours Sincerely,



<Sender’s Name>


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